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Explore a Career at RealTime

There are jobs... and then there are CAREERS.

Become an influential part of a rapidly evolving industry when you join our family at Realtime Software Solutions. Located in the Northwest Medical Center in San Antonio, Texas, RealTime provides a comprehensive clinical trial management system to the global clinical research industry. Our success is directly attributable to hiring talented and successful teams of professionals who further our vision and promote our core values. With a passion for operating as one team and solving complex problems, you will be an integral part of our fun-filled, fast-growing organization.

If you are ready to become part of a wildly passionate customer service organization, that also just happens to build amazing software, we would love to review your resume!

Some of the amazing benefits available to our team members include:

  • Medical
  • Dental
  • Vision
  • 401K Retirement Plan – Employer Matching!
  • Company paid Life Insurance and LTD
  • Paid Time Off
  • Employee recognition awards
  • Loyalty Bonuses

Submit an application today and further your career with RealTime Software Solutions!

POSITIONS CURRENTLY AVAILABLE

WHO ARE WE?

RealTime Software Solutions (RTSS) is a Leader and rapidly growing SaaS technology company that provides a comprehensive Clinical Trial Management System (CTMS) to the global clinical research industry.

Our Mission and Vision are to reshape the global clinical research industry with innovative solutions that help advance medicine and save lives. The cloud-based solutions are dedicated to solving complex problems to simplifying the research processes to be more organized, efficient, and cost-effective. We are based out of San Antonio, TX but are truly a remote and telecommuting company. “

WHAT ARE WE LOOKING FOR?

As a company that is continually improving, we are always improving our solutions, and it is important that we help our existing clients take full advantage of the products and services we offer. The Account Manager (AM) is critical to helping build client awareness of the ways we can impact their business, and how new capabilities of our platform can increase the value they get from our partnership. As an AM you will be a champion for our clients, pursue expansion opportunities within our existing client base, and be a critical part of the customer feedback loop to our product teams. The AM role is an important part of our overall go-to-market strategy, so success for this role will be measured on customer retention, customer revenue growth, and client satisfaction.

WHAT WILL YOU BE DOING?

The Account Manager is responsible for, but not limited to the following job duties:

  • Present online sales demonstrations of various RealTime platforms and products that build awareness of key solution capabilities and value propositions within your account base
  • Manage upsell opportunities and qualify those opportunities against the value that can be delivered by our solution
  • Research the companies and stakeholders within your current customer-base to identify expansion opportunities to pursue
  • Perform account planning activities internally and cross-functionally to identify areas of risk mitigation and opportunities to pursue within your book of business
  • Own renewals for your clients ensuring proper scope are aligned to, and that renewal agreements are mutually favorable between our organization and the client’s
  • Act as the trusted partner for the customer on advocating for the impact of our solution across their organization
  • Provide insights to customers to ensure that they get the most out of the platform with the aim of helping grow our customer base
  • Advocate for the customer by taking their feedback and sharing it with other departments, to improve processes and product offerings
  • Participate in client escalations to ensure completion and meeting the customer’s needs
  • Stay engaged with customer post go-live to ensure they are realizing their desired business outcomes and having a great experience with our partnership
  • Maintains high level of expertise on the use cases our solution enables for the client
  • Partners with the Product teams during new product and feature launches to ensure you understand how they will apply to your customer’s business
  • Effectively communicates in company and customer meetings presenting progress, risks, recommendations, insights, and opportunities.
  • Collaborate closely with internal teams to identify and own renewal and expansion opportunities
  • Maintain sales pipeline and provide timely follow up with potential leads; Maintain proper documentation of all communication within the RealTime CRM
  • Monitor and report competitors’ marketing and sales activities and capabilities
  • Negotiate agreement language with the potential client and/or legal counsel
  • Participate in and contribute to weekly, monthly, quarterly, and annual sales and account planning meetings/calls.
  • Maintain compliance with company policies and procedures regarding the HIPAA Privacy Rule. This role may view protected health information (PHI) as part of daily duties

WHAT DO YOU NEED?

  • 3+ years’ experience in a client management or sales role
  • Excellent communication skills in both writing and speaking; must be professional and friendly
  • A natural problem solver, who can think under pressure and flourishes in a fast-paced environment
  • Extremely organized, detail-oriented, and adaptable to a fast-paced climate
  • Courteous with strong customer service orientation
  • An unwavering positive attitude and a love for helping others succeed

WHAT SETS YOU APART?

  • • Salesforce experience preferred
  • • Previous experience within Clinical Research or Healthcare industries a plus
  • • Bachelor’s degree in related field

WHAT IS IN IT FOR YOU?

  • Company sponsors health insurance, long term disability, and life policy
  • 15 days of Paid Time Off per calendar year
  • 9 paid Holidays
  • 6 Recharge Days
  • Work Anniversary Bonus
  • Participation in the Employee of the Quarter Program
  • Monthly $100 Connectivity Stipend Reimbursement
  • RealTime matches employee 401K contributions at 100% of the first 3% invested

Only qualified candidates should apply

All successful candidates must complete and pass reference and background checks.

The desired salary must be indicated for the application to be considered.

“The pay rate is commensurate with experience and is determined on an individual basis after an interview has occurred.” Thank you for your interest in RealTime Software Solutions.

Equal Opportunity Employer RealTime Software Solutions strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including employment.

Your Right to Work – In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and complete the required employment eligibility verification document form upon hire.

WHO ARE WE?

RealTime Software Solutions (RTSS) is a Leader and rapidly growing SaaS technology company that provides a comprehensive Clinical Trial Management System (CTMS) to the global clinical research industry.

Our Mission and Vision are to reshape the global clinical research industry with innovative solutions that help advance medicine and save lives. The cloud-based solutions are dedicated to solving complex problems to simplifying the research processes to be more organized, efficient, and cost-effective. We are based out of San Antonio, TX but are truly a remote and telecommuting company. “

WHAT ARE WE LOOKING FOR?

We are looking for an experienced Customer Relationship Manager responsible for engaging with key customers, building, preserving trusting relationships, and helping customers realize impact through our partnership. The Customer Relationship Manager will constantly identify opportunities to grow the customer base and develop positive relationships with new clients. The right person for the Customer Relationship Role will be strategic and analytical, finding solutions to problems to ensure maximum client satisfaction.

To succeed as a Customer Relationship Manager, you should possess excellent communication skills and maintain Real Time’s organization’s core values of Think like a customer, Integrity Always, and Operate as one team. In addition, you will perform periodic system reviews to determine customer satisfaction and use the findings to improve client health and sentiment. Ultimately, an outstanding customer relationship manager will work closely with sales and accounts managers to ensure that all staff preserves client relationships.

WHAT WILL YOU BE DOING?

  • Develop and foster relationships with key account clients
  • Understand customer requirements and be able to hold both the customer and RealTime accountable to commitments
  • Become familiar with the account to better support their needs and success
  • Assist key accounts with new or additional services to help them achieve their business goals
  • Act as a liaison between crucial account and RealTime departments to assist in troubleshooting, system enhancements, and overall communication
  • Host routine meetings with the key account, providing status updates for open tickets, system requests, system enhancements, and system use
  • Issue and follow-up on open tickets for a key account through resolution
  • Testing of resolved tickets to ensure proper system functionality
  • Contribute ideas on ways to resolve problems to serve key accounts better and/or improve productivity
  • Ensure the timely and successful delivery of our solutions and/or applications according to client needs and objectives
  • Collaborate and generate cohesiveness with other RealTime departments
  • Maintain a high level of integrity and confidentiality when dealing with sensitive and confidential information
  • Maintain compliance with company policies and procedures regarding the HIPAA Privacy Rule. This role may view protected health information (PHI) as part of daily duties

WHAT DO YOU NEED?

  • Strong written and verbal communication skills
  • Must exhibit decision-making & problem-solving skills, needs to understand customers, products, and processes to communicate issues and help provide solutions to achieve customer satisfaction
  • Experience managing multiple projects – work prioritization, planning, and execution
  • Excellent critical thinking, organizational and problem-solving skills
  • Extremely organized, detail-oriented, and adaptable to a fast-paced climate
  • Outstanding time management skills and the ability to prioritize work
  • Tech savvy

WHAT SETS YOU APART?

  • 2+ years of Account Management experience
  • 2+ years of experience within the clinical research industry or medical field
  • Experience using a clinical trial management system
  • Bachelor’s degree in business administration or information technology field

WHAT IS IN IT FOR YOU?

  • Company sponsors health insurance, long-term disability, and life policy
  • 15 days of Paid Time Off per calendar year
  • 9 paid Holidays
  • 6 Recharge Days
  • Work Anniversary Bonus
  • Participation in the Employee of the Quarter Program
  • Monthly $100 Connectivity Stipend Reimbursement
  • RealTime matches employee 401K contributions at 100% of the first 3% invested

All successful candidates must complete and pass reference and background checks.

The desired salary must be indicated for the application to be considered.

“The pay rate is commensurate with experience and is determined on an individual basis after an interview has occurred.” Thank you for your interest in RealTime Software Solutions.

Equal Opportunity Employer RealTime Software Solutions strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including employment.

Your Right to Work – In compliance with federal law, all persons hired will be required to verify identity and eligibility

WHO ARE WE?

RealTime Software Solutions (RTSS) is a Leader and rapidly growing SaaS technology company that provides a comprehensive Clinical Trial Management System (CTMS) to the global clinical research industry.

Our Mission and Vision are to reshape the global clinical research industry with innovative solutions that help advance medicine and save lives. The cloud-based solutions are dedicated to solving complex problems to simplifying the research processes to be more organized, efficient, and cost-effective. We are based out of San Antonio, TX but are truly a remote and telecommuting company. “

WHAT ARE WE LOOKING FOR?

As a DevOps & Site Reliability Engineer, you will use and develop cutting-edge tools to enable growth and stability across all RealTime services and platforms. You will also act as an advisor on how to best utilize these tools internally to properly deploy, manage, monitor, and control the costs of production services.

The successful candidate will have exceptional DevOps and SRE skills and demonstrated experience as a quality-driven engineer ready to constantly challenge themselves by working on a wide variety of technologies while always striving to do the right thing for our customers. Additionally, this role will work side by side with our product teams, Software, and QA engineers to launch new features focusing on security, scalability, resiliency, recoverability & reliability.

WHAT WILL YOU BE DOING?

  • Engage, Improve, develop, measure, and implement processes and tools for Continues Integrations and Delivery, Site Reliability Engineering, and automation of deployment and support of products into the cloud.
  • Coordinate with product, development, support, operations, quality, and management teams to ensure installation and integration efforts are automated and well documented.
  • Deliver industry-leading public cloud CI/CD pipelines using cutting-edge cloud-native technologies.
  • Identify and analyze production events and outcomes to improve reliability, operability, and customer experience of SaaS applications and lead the SLI/SLO/SLA efforts.
  • Develop and improve production site monitoring and application performance insights tools to improve MTTD and MTTR and bring operational excellence via automation.
  • Identify operational efficiencies, potential outages, and security threats in Development, UAT, Staging, and Production environments and provide Incident response and resolution support for infrastructure with product teams, Software, and QA engineers.
  • Participate in operational on-call support rotations, triaging and resolving issues and requests.
  • Ensure the delivered product has passed all required gates such as QA and customer acceptance testing.
  • Participate in software testing efforts and provide feedback to the development community.
  • Provide technical expertise and ownership in diagnosing and resolving issues, including the determination and provision of workaround solutions or escalation to service owners.
  • Communicate, collaborate and work effectively in a global environment.
  • Cultivate a positive company culture that values cross-team collaboration, trust, and leading by example.

WHAT DO YOU NEED?

  • A Bachelor’s degree in software engineering or equivalent combination of technical education and work experience.
  • 3+ years of experience in SRE/DevOps delivering continuous integration / continuous delivery tools, REST API deployment, containerization, IaaS/PaaS, public/private cloud, data pipelines, application observability, and monitoring using site reliability engineering methodology.
  • 2+ years of experience in one or more languages such as PHP, MySQL, and SQL are a big plus.
  • Knowledge of Linux system administration and automation.
  • Experience in creating, executing, and troubleshooting complex, automated processes used to configure servers and/or deploy code.
  • Experience in building CI/CD pipelines for large-scale applications on AWS.
  • Experience with AWS resources.
  • Experience with infrastructure as code tools, such as terraform or CloudFormation.
  • Experience with build automation and continuous integration and continuous delivery ecosystem: using GitHub, AWS CI/CD pipeline or any tools like Jenkins, GitLab, etc., and deployment management tools like Packer, Ansible, Salt, Chef, and/or Puppet.
  • Experience with monitoring and troubleshooting solutions using cloud-native tools, New Relic, and Alert Logic.
  • Experience in migrating & supporting the applications on Docker/Kubernetes.
  • Experience programming skills in Unix, scripting, and automation.
  • Experience in release management and improving rollback solutions for deployments.
  • Experience working in a fast-paced, collaborative environment utilizing the efficiencies of an agile, Iterate Fast mentality in a remote and multi-time-zone environment.
  • Exceptional collaboration and communication skills across distributed teams.
  • Experience in clinical research or Healthcare tech is strongly preferred.
  • Experience in HIPAA/HITECH/HITRUST/PHI/PII and PCI DSS working environment.

WHAT SETS YOU APART?

  • Be a self-starter, self-motivated, proactive, and solution-oriented individual who creates methods for delivering solutions & establishes best practices.
  • Demonstrated expertise in DevOps concepts and the SRE lifestyle.
  • Experience managing a large infrastructure on AWS.
  • Ability to understand the application requirements (Performance, Security, Scalability, etc.) and assess the suitable services/topology on AWS Deploy & Support applications.
  • Familiarity with security benchmarks such as OWASP, PCI-DSS, CIS, SOC2, FedRAMP, etc.
  • Ability to troubleshoot application-specific, core network, system & performance issues.
  • Solid Experience in deployment, automatic, and delivery of large-scale, durable, and reliable full-stack SaaS and mobile applications in a cloud environment.
  • Excellent written and verbal communication skills with the ability to present complex technical information clearly and concisely to various audiences.
  • Comfortable multi-tasking and working as part of a global team, as well as working independently and taking ownership
  • A deep understanding of the software development lifecycle and a track record of shipping software on time.

WHAT IS IN IT FOR YOU?

  • Company sponsors health insurance, long-term disability, and life policy
  • 15 days of Paid Time Off per calendar year
  • 9 paid Holidays
  • 6 Recharge Days
  • Work Anniversary Bonus
  • Participation in the Employee of the Quarter Program
  • Monthly $100 Connectivity Stipend Reimbursement
  • RealTime matches employee 401K contributions at 100% of the first 3% invested

All successful candidates must complete and pass reference and background checks.

The desired salary must be indicated for the application to be considered

“The pay rate is commensurate with experience and is determined on an individual basis after an interview has occurred.” Thank you for your interest in RealTime Software Solutions.

Equal Opportunity Employer RealTime Software Solutions strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including employment.

Your Right to Work – In compliance with federal law, all persons hired will be required to verify identity and eligibility

WHO ARE WE?

RealTime Software Solutions (RTSS) is a Leader and rapidly growing SaaS technology company that provides a comprehensive Clinical Trial Management System (CTMS) to the global clinical research industry.

Our Mission and Vision is to reshape the global clinical research industry with innovative solutions that help advance medicine and save lives. The cloud-based solutions are dedicated to solving complex problems to simplifying the research processes to be more organized, efficient, and cost-effective. We are based out of San Antonio, TX but are truly a remote and telecommuting company. “

WHAT ARE WE LOOKING FOR?

In this position, you will play a crucial role in executing our ongoing SaaS software delivery activities, driving quality and velocity, and delighting our clients by building world-class software that has a great user experience.

The successful candidate will have exceptional “User Experience” and “User Interface Design” (UX/UI) skills and has demonstrated UX/UI experience in a lead role constantly challenging themselves and always striving to provide the best user interface and best user experiences for our customers. Additionally, this role is a shared resource and will work side by side with our product teams, technology teams, and working with sales, marketing, and customer success teams.

The successful candidate will deliver adaptive and creative solutions, developing best practices and keeping up with current trends in user experience design and user interface technologies space.

WHAT WILL YOU BE DOING?

  • Leading projects and building cross-functional consensus and providing overall strategic direction regarding UX/UI to the enterprise.
  • Gathering and evaluating user experience design requirements in collaboration with product and customer success teams, and other internal stakeholders.
  • Inculcating design-thinking to the cross-functional teams. Advocating for the role of UX/UI, design, and research in making data-driven decisions
  • Developing and conceptualizing comprehensive UI/UX designs and templates.
  • Communicating conceptual ideas by producing design deliverables such as sketches, scenarios, wireframes, customer personas, prototypes, mockups, storyboards, customer journey maps, and user stories as part of the software development lifecycle.
  • Working with others and/or lead collaborative design sessions with Product Management and Engineering to reach a shared understanding of deliverables.
  • Leading research efforts throughout the design cycle including usability testing and incorporating findings into designs.
  • Making understanding end-user requirements a constant priority and educate internal teams.
  • Researching user needs, conduct interviews, run usability tests, test ideas, document research, and report findings with the product and other internal teams. Develop and utilize a deep understanding of customer needs.
  • Producing high-quality UX design solutions through wireframes, visual and graphic designs, flow diagrams, storyboards, site maps, and prototypes. Designing UI elements and tools that are effective, and modular.
  • Testing UI elements such as Call-to-Action, banners, page layouts, page designs, page flows, target links, etc.,
  • Working in an agile environment with multiple scrum teams
  • Communicating, collaborating, and working effectively in a global environment.

WHAT DO YOU NEED?

  • A Bachelor’s degree and a minimum of 3 – 5 years in UI/UX design experience
  • Strong command of UI patterns and best practices for complex SaaS applications
  • 3 – 5 years of experience and expertise with user experience (UX) research and user interface (UI) design and popular design tools such as Figma, Sketch, InVision, HTML, CSS (SCSS), iOS, Android, Design Systems, and Adobe Creative Suite
  • At least 2 years of experience with Design Thinking, Lean UX, or similar framework that focuses on defining user needs early in the software development process.
  • 3+ years of Mobile app design or mobile development experience
  • 3+ years of proven success leading user research projects with demonstrated impact on the user community (Healthcare experience a plus).
  • Experience translating user needs into visual assets
  • Experience analyzing both quantitative and qualitative data and presenting findings and recommendations with rapid prototyping and visualization
  • Experience with research and usability strategy deliverables such as discovery findings, mental models, scenarios, user journey maps, personas, debrief documentation, screeners, testing plans, task lists, low and high-fidelity prototypes, annotated wireframes, and/or clickable prototypes
  • Experience with translating findings into tangible designs such as heuristic reviews, usability testing, competitive product analysis, web metrics data, field research, quantitative surveys, user interviews, and persona development
  • Strong written and verbal skills with a focus on communicating design rationale and decisions,
  • Experience working with dev teams and creating detailed UX specifications
  • Excellent written and verbal communication skills. Exceptional collaboration skills across distributed teams.
  • Multi-tasking and time-management skills, with the ability to prioritize tasks.
  • Experience working in a fast-paced, collaborative environment utilizing the efficiencies of an agile, Iterate Fast mentality in a remote and multi-time-zone environment.
  • Experience in clinical research or Healthcare tech is strongly preferred.
  • Experience in HIPAA/HITECH/HITRUST/PHI/PII and PCI DSS working environment.

WHAT IS IN IT FOR YOU?

  • Company sponsor health insurances, long term disability and life policy
  • 15 days of Paid Time Off per calendar year
  • 9 paid Holidays
  • 6 Recharge Days
  • Work Anniversary Bonus
  • Participation in the Employee of the Quarter Program
  • Monthly $100 Connectivity Stipend Reimbursement
  • RealTime matches employee 401K contributions at 100% of the first 3% invested

Only qualified candidates should apply

All successful candidates must complete and pass reference and background checks.

The desired salary must be indicated for the application to be considered.

“The pay rate is commensurate with experience and is determined on an individual basis after an interview has occurred.” Thank you for your interest in RealTime Software Solutions.

Equal Opportunity Employer RealTime Software Solutions strongly values diversity, and It is committed to equal opportunity and non-discrimination in all of its policies and practices, including the area of employment.

Your Right to Work – In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and complete the required employment eligibility verification document form upon hire.

WHO ARE WE?

RealTime Software Solutions (RTSS) is a Leader and rapidly growing SaaS technology company that provides a comprehensive Clinical Trial Management System (CTMS) to the global clinical research industry.

Our Mission and Vision are to reshape the global clinical research industry with innovative solutions that help advance medicine and save lives. The cloud-based solutions are dedicated to solving complex problems to simplifying the research processes to be more organized, efficient, and cost-effective. We are based out of San Antonio, TX but are truly a remote and telecommuting company. “

WHAT ARE WE LOOKING FOR?

The Participant Engagement Product Support Specialist is responsible for providing a high level of customer satisfaction through the effective delivery of technical support and service programs. Customer support specifications may include customer system setup, training new and existing customers, username and password management, troubleshooting customer concerns, and assisting customers with best practices when using the system. The Product Specialist will clearly communicate technical solutions in a user-friendly, and professional manner. Other customer support-related duties will be performed as required.

WHAT WILL YOU BE DOING?

  • Conduct web-based training for new and existing customers for RealTime Engage! software (MyStudyManager and eCONSENT).
  • Provide customer support and technical support for RealTime Engage! customers as needed and in a timely manner.
  • Conduct proactive system reviews to provide customers with tips and suggestions on how to better and more fully utilize the features of RealTime Engage! software.
  • Perform and document customer system testing and validation.
  • Ensure proper follow-up on customer issues.
  • Contribute ideas to resolve customer problems and improve productivity.
  • Solve problems that are sometimes unstructured and that may require reliance on conceptual thinking.
  • Act as a primary point of contact for RealTime Engage! customers.
  • Document customer contacts and support encounters in the RealTime Management System (RTMS).
  • Maintain compliance with company policies and procedures regarding the HIPAA Privacy Rule. This role may view protected health information (PHI) as part of daily duties.
  • Represent RTSS in a professional and courteous manner (verbal, written, and in appearance) when interacting with RTSS staff, customers, contractors, and third-party vendors.
  • Assume an active role in team collaboration
  • Perform other tasks as required.

WHAT DO YOU NEED?

  • At least one year of relevant experience in clinical research and Customer Service.
  • At least one year in software support (preferred).
  • Demonstrates ability to accomplish some job duties and ability to learn remaining duties.
  • Research experience isn’t required.
  • Must have the ability to understand research concepts and be proficient with navigating and utilizing web-based software applications.
  • Exceptional written and verbal communication skills.
  • Quick learner and dependable with proficient attention to detail.
  • Must be able to multi-task and navigate multiple applications in a Windows environment.
  • Able to work independently and exercise initiative.
  • Able to think conceptually and demonstrate sound judgment.
  • Able to prioritize tasks, keep track of deadlines and timelines, and provide timely follow-ups.
  • Must be flexible and able to adapt to changes quickly.

WHAT IS IN IT FOR YOU?

  • Company sponsors health insurance, long-term disability, and life policy
  • 15 days of Paid Time Off per calendar year
  • 9 paid Holidays
  • 6 Recharge Days
  • Work Anniversary Bonus
  • Participation in the Employee of the Quarter Program
  • Monthly $100 Connectivity Stipend Reimbursement
  • RealTime matches employee 401K contributions at 100% of the first 3% invested

All successful candidates must complete and pass reference and background checks.

The desired salary must be indicated for the application to be considered

“The pay rate is commensurate with experience and is determined on an individual basis after an interview has occurred.” Thank you for your interest in RealTime Software Solutions.

Equal Opportunity Employer RealTime Software Solutions strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including employment.

Your Right to Work – In compliance with federal law, all persons hired will be required to verify identity and eligibility

WHO ARE WE?

RealTime Software Solutions (RTSS) is a Leader and rapidly growing SaaS technology company that provides a comprehensive Clinical Trial Management System (CTMS) to the global clinical research industry.

Our Mission and Vision is to reshape the global clinical research industry with innovative solutions that help advance medicine and save lives. The cloud-based solutions are dedicated to solving complex problems to simplifying the research processes to be more organized, efficient, and cost-effective. We are based out of San Antonio, TX but are truly a remote and telecommuting company. “

WHAT ARE WE LOOKING FOR?

In this position, you will play a crucial role in executing our ongoing SaaS software development activities, driving quality and velocity, and delighting our clients by building world-class software.

The successful candidate will have exceptional software development skills and demonstrated experience in a lead role within a software development team. In addition, we are looking for a proven ability to execute on software projects and someone excited to take on new, ambitious initiatives that will be industry-defining.

WHAT WILL YOU BE DOING?

• Deliver robust and scalable solutions, incorporating new technologies as appropriate.
• Use Agile/Scrum/Kanban methodologies to provide technical leadership for all aspects of the software development lifecycle and ensure successful and timely delivery
• Oversee, and execute the development and delivery of large-scale SaaS software applications, including integration, APIs, and common libraries
• Collaborate with product, QA, and customer-facing teams to deliver robust, secure, reliable, scalable software cloud-based solutions that drive powerful experiences
• Accelerate the engineering team in the adoption of software engineering standards, good source code management practices, and better documentation
• Perform code reviews for both Front and back-end development SaaS and mobile applications and provide helpful and meaningful feedback
• Automate static and dynamic code analysis (SAST/DAST) and software composition analysis (SCA)
• Help deliver cloud services/platforms, APIs, microservices architecture, scalability, performance, data storage, serverless computing, etc.
• Continuously improve and optimize the application’s lifecycle, architecture, and tech stack over time and minimize technical debt
• Help deliver the DevOps process and CI/CD to provide well-written, well-tested builds
• Solve complex performance problems and architectural challenges, evaluate and recommend tools, technologies, and processes to ensure the highest quality deliverables
• Participates in and leads review board sessions to drive quality and consistency. Drive scope definition, requirements analysis, functional and technical design, product configuration, and production deployment
• Ensure delivered solutions meet/perform to technical and functional/non-functional requirements
• Provide technical expertise and ownership in the diagnosis and resolution of an issue, including the determination and provision of workaround solution or escalation to service owners
• Act as a technical escalation point for the engineers’ team
• Cultivate a positive company culture that values cross-team collaboration, trust, and leading by example

WHAT DO YOU NEED?

• A Bachelor’s degree in software engineering or equivalent combination of technical education and work experience.
• 7+ years of Software Development/Architect experience and a solid understanding, including design patterns, data structures, test-driven development, backend systems, infrastructure, databases, and APIs
• Experience leading strong engineering teams in remote and multi-time-zone environments.
• Experience working in a fast-paced, collaborative environment utilizing the efficiencies of an Agile and Iterate Fast mentality.
• Exceptional collaboration and communication skills across distributed teams.
• Experience in clinical research or Healthcare tech is strongly preferred.
• Must have: PHP, SQL, MySQL, React, React Native, JavaScript, API, Shell Scripting, GitHub, AWS (IaaS, PaaS), Nginx.
• Experience in HIPAA/HITECH/HITRUST/PHI/PII and PCI DSS working environment.

WHAT SETS YOU APART?

• 3+ years of software development experience as a hands-on lead/manager and a track record of shipping software on time.
• 5+ years of experience in architecture, design, and development of large-scale, durable, and reliable full-stack SaaS applications and mobile applications in a cloud environment.
• 5+ years of experience implementing best practices for the entire software development life cycle, including coding standards, code reviews, source code control management, building processes, testing, and operations.
• 5+ years of experience in relational data modeling and SQL/RDBMS.
• Familiarity with security benchmarks such as OWASP, PCI-DSS, CIS, SOC2, FedRAMP, etc.
• Strong knowledge of PHP web frameworks and MVC design patterns
• Nice to have: Terraform, Docker, Kubernetes, C#, .NET, OData, Web application security, SAML, OAuth2, OWASP.

A Glimpse of the Technology used in this position:

• PHP, MySQL, React, React Native, JavaScript, API, Shell Scripting, GitHub, AWS (IaaS, PaaS), Nginx, Terraform, Docker, Kubernetes, C#, .NET, OData, Web application security, SAML, OAuth2, OWASP.

WHAT IS IN IT FOR YOU?

• Company sponsors health insurances, long-term disability, and life policy
• 15 days of Paid Time Off per calendar year
• 9 paid Holidays
• 6 Recharge Days
• Work Anniversary Bonus
• Participation in the Employee of the Quarter Program
• Monthly $100 Connectivity Stipend Reimbursement
• RealTime matches employee 401K contributions at 100% of the first 3% invested

Only qualified candidates should apply

All successful candidates must complete and pass reference and background checks.
The desired salary must be indicated for the application to be considered
“The pay rate is commensurate with experience and is determined on an individual basis after an interview has occurred.” Thank you for your interest in RealTime Software Solutions.

Equal Opportunity Employer RealTime Software Solutions strongly values diversity, and It is committed to equal opportunity and non-discrimination in all of its policies and practices, including the area of employment.

Your Right to Work – In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and complete the required employment eligibility verification document form upon hire.

Send us your resume. We would love to hear from you!