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Integrated Patient Payment System

Eliminate paper and improve the payment process with fast, instant payments.

Improve the Patient Experience

Fast, timely payments will increase patient retention and satisfaction.

Secure Funding

Transfers that are secure and hassle free.


Reporting that will allow you to customize output by study, date range, patient, or site.

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Customize a solution that fits your specific needs. The only limit is your imagination!


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Integrated Patient Payment System

SitePAY credit card

Brand your site with a customized card.


Greatly reduce fraud by eliminating paper checks, cash handling, and reduced currency touchpoints.

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Pay stipend

Quickly pay stipends or reimbursements with a click of a button.


Create controls and processes by delegating user privileges on payment access.

Delegate privileges
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VP of Business Operations

Participants portal and mobile app
Participants Portal and Mobile App

Portal for patients to monitor transactions, set their PIN, and transfer funds.

Live Chat Customer Service

Patients can live chat with customer service or call into the help desk.

Live chat customer service
Payment notification
Payment Notification

Participants are notified of payments via text and email.

Low Fees

Patients can access the funds with minimal or no fees.

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Automated pay account funding
Automated Pay Account Funding
Easily request funds and confirm account balances from within your CTMS.
Account Balance Monitoring
Configure thresholds will allow auto email notifications to alert staff of account balance.
Account balance monitoring
Inventory control
Inventory Control
Auto tracking of card inventory allows for auto email notifications to be sent when the configured card threshold is reached

Reporting that will allow you to customize output by study, date range, patient, or site.

SitePAY Reporting
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Calendar alerts with SitePAY
Stipend Projections
Project stipend payout amounts by date range based on current enrollment.
1099 Reporting
The 1099 report will generate a report of all required data to electronically file 1099s
No paperwork with SitePAY
Balance detail reporting
Balance Detail Reporting
Auto track the funding account with a balance detail report that will pull in all debits/credits to the account.
Patient Payment Report
Send this to a patient when they have completed a trial. Report details all their payments.
Client patient payment report