While this is commonly used in the onboarding phase, customers have access to it for the entire lifetime of using RealTime’s solutions. Scheduling a periodic training session can be beneficial to learn about new features and functionalities that you may not be fully utilizing that could increase your efficiencies.
As clinical research sites and site networks become more sophisticated, they’ve come to rely heavily on advanced CTMS, eRegulatory and eSOURCE solutions to manage their full set of clinical operations. The size and complexity of data stored in these systems often includes HIPAA protected subject demographic data, medical and medication history, study-specific enrollment data, financial … Read more
Does your CTMS system have a dedicated mobile app? If not, you may be asking, “Why would I even need a CTMS mobile app? My current CTMS vendor claims that it is not necessary because my CTMS scales to mobile devices.” Let’s dive into how RealTime, the only CTMS company to have a dedicated mobile app, is enabling clinical research coordinators, investigators, and other front-line researchers to execute their daily tasks more efficiently and effectively using tools that are only possible with a mobile app. The following are some of the key benefits that RealTime customers can enjoy by using the features on our MobileApp:
At RealTime, we are constantly investing in technology improvements to ensure customers get the most out of RealTime solutions. We take our customer’s input seriously and use it to make sure our solutions meet their needs. In fact, most of our updates have originated directly from the voice of our customers! In an effort to … Read more
As the clinical research industry moves into an increasingly paperless, electronic world, all stakeholders involved in clinical trial processes are faced with new workflows that include numerous benefits. However, in some cases, new challenges must be overcome. The move to electronic systems has been greatly accelerated due to Covid-19 as the need for contactless processes … Read more
RealTime Software Solutions is excited to announce the launch of the new LinkedIn Customer Community private group! RealTime is always looking for ways to innovate and adapt to our industry’s changing needs. The RealTime Customer Community provides our valuable RealTime customers with the opportunity to dynamically engage with other RealTime system users as well as … Read more
Customers are the heart of RealTime-CTMS and each day our team strives to provide outstanding customer support to all of our clients. Joining RealTime in 2018, Norma Zayas leads the charge as our Success Team Manager, bringing a strong background in account management and client relations. Norma manages our team of dedicated support specialists ready … Read more