Maximize Your ROI with RealTime’s Customer Success Services

Unlock the power of your CTMS

While this is commonly used in the onboarding phase, customers have access to it for the entire lifetime of using RealTime’s solutions. Scheduling a periodic training session can be beneficial to learn about new features and functionalities that you may not be fully utilizing that could increase your efficiencies.

Say Goodbye to Time-Consuming Patient Entry

importing patients is easy with Realtime CTMS

In the past, managing patient profiles within a clinical trial management system was time-consuming, bordering on frustrating. Today, this process has been made easy with RealTime’s “Import Patients” feature. Employing simple and intuitive navigation, RealTime customers can transfer patient profiles from other resources or systems into the CTMS quickly and easily.  With this feature, you … Read more

Celebrate Immunization Awareness Month with RealTime

Celebrating immunization month at RealTime

August is National Immunization Awareness Month. To celebrate, RealTime wants to thank all the individuals and organizations who contribute to the production of new vaccines, such as the one developed for COVID-19. From sponsors and sites to investigators and patients, there are many people to thank for their contributions to a healthier world. RealTime is … Read more

5 More Things To Look for in an eRegulatory System

5 More Things To Look for in an eRegulatory System

As technology evolves, so must we. We can’t settle for the same technology just because that’s the system we’ve always used. In our previous blog, “5 Things to Look for in an eRegulatory System,” we discussed what to look for in an eRegulatory system for clinical trial management. User experience, a monitoring portal, secure centralized … Read more

BEHIND THE SOFTWARE WITH ROB EDWARDS

Learn more about Rob Edwards

Our dedicated team of RealTime experts go above and beyond to provide world-class software packed with innovative features that provide unparalleled efficiencies for customers while providing an intuitive interface that’s easy to learn and use.  RealTime team members are aligned with one primary goal…  the success of our customers.  Each month we are excited to showcase one … Read more

ESOURCE Document Building with RealTime Keeps Your Sites Ahead

eSOURCE doc building software

As new studies are coming up at your site, there is a lot to think about and prepare for.  Getting studies set up in your CTMS for visit and financial tracking is one important process but building great source to drive excellent data collection processes is another major hurdle to being ready to execute. eSOURCE … Read more

Behind the Software with Daniel Diaz

Behind the Software With Daniel Diaz Our dedicated team of RealTime experts go above and beyond to provide software that is more efficient, reliable, and easy to use. RealTime’s leadership comprises experienced industry professionals who have first-hand knowledge of the needs and pain points of clinical trial management. Our RealTime employees are a critical enabler … Read more

The RealTime Customer Service Difference with Norma Zayas

Learn more about Norma Zayas

Customers are the heart of RealTime-CTMS and each day our team strives to provide outstanding customer support to all of our clients.  Joining RealTime in 2018, Norma Zayas leads the charge as our Success Team Manager, bringing a strong background in account management and client relations. Norma manages our team of dedicated support specialists ready … Read more

Behind the Software with Evelyn Jackson

Learn more about Evelyn Jackson

Each of our RealTime-CTMS team members are crucial to the success of our company. Without their hard work and dedication to success, we wouldn’t be who we are today. Each month, we are excited to showcase one of our amazing team members in a Behind the Software feature. This month, we are featuring our eDOCS … Read more

eSOURCE Template Build Service with Nathan Levens

Learn more from Nathan Levens

RealTime-eSOURCE does the work for you and removes the burden of building source documents. Our system was built and tested by research site professionals, allowing more time to focus on subject recruitment, conducting study visits, and overseeing subject safety. One of the many services that RealTime offers to keep your staff’s focus on what really … Read more